Book a quote | Download Brochure

Terms & Conditions

1. Carrying out the work – Contractors and responsibilities
i) Carry out the work carefully, competently and as set out in the work details.
ii) Use materials, which are of satisfactory quality and suitable for their purpose. The materials will be new unless the customer agrees otherwise writing.
iii) Start and finish the work period or any extension made to it.
iv) Be at the premises regularly to carry out the work during the agreed work hours.
v) Not sub-contract any of the work without the customer’s permission.
vi) Store away his tools and equipment and ladders at the end of working day.
vii) Regularly dispose of any rubbish from the work.
viii) Be responsible for any damage, which he may cause to the premises and its contents, or to neighbouring properties.
ix) Leave the working areas in a clean and tidy condition after finishing the work.
x) Keep to all his legal duties and responsibilities.

2. Carrying out the work – Customer’s responsibilities
i) Give the contractor access to the premises during the agreed working hours throughout the working period.
ii) Keep the working areas sufficiently clear of obstruction to allow the contractor to carry out his work.
iii) Allow the contractor to carry out the work in an order, which he considers necessary to finish the work on time.

3. Health and safety:
i) The contractor will take all practicable steps to:
a) Prevent or minimise health and safety risk to the customer and other people living in or visiting the premises.
b) Minimise environmental disturbance, nuisance or pollution form work.
c) Make sure that any temporary protection for the work is safe and weatherproof.
ii) The customer will:
a) Take notice of all warning the contractor gives about any health and safety or environmental risks which he is taking measures to prevent or minimise.
b) Not knowingly allow people living in or visiting the premises, particularly children, to be exposed to any dangers from the work.

4. Changing the work details:
Only the customer can change the work details. Changes will be dealt with as follows:
i) If the changes increase the amount of work shown in the work details and the contractor agrees to the changes he will quote a price for the extra work and time involved. The customer will then decide whether to go ahead with the changes.
ii) If the agreed changes reduce the amount of work shown in the work details the contractor will make an appropriate reduction in the price.
iii) If the changes alter the cost of any items in the work details without increasing or reducing the amount or work involved, an appropriate adjustment of the price will be made to reflect those changes.

5. Extending the work period:
i) The customer will extend the working period by a fair and reasonable amount if the contractor:
a) Has to spend extra time on the work because of changes made to the work details.
b) Cannot finish the work on time for reasons beyond his control including any delay caused by the customer.
ii) The contractor can claim any reasonable costs arising from the working period being extended of any delay.

6. Payments:
i) Once a price has been agreed between the contractor and the customer there will be a deposit of 10% paid prior to any commencement of work.
ii) On completion of all work the contractor will invoice the customer (unless prior agreements have been arranged for payments to be made by instalments) for outstanding balance.
iii) Consideration will be taken with regards to price increase or decrease for changes made to the work details.
iv) The customer will pay the outstanding balance in full no later than 7 days after receiving the invoice from the contractor.
v) It is the responsibility of the customer to promptly report any faults to the contractor so as they can be rectified. This should be done within the 7 day period from completion of work.
vi) There will be a 7 day cooling off period within which any cancellations are to be made by a customer. Failure to do so may result in the customer being charged for all manufactured goods produced by the contractor.

7. Contractor’s continuing responsibility for any faults in the work:
i) For 5 yearss after carrying out the work the contractor will remain responsible fo any faults in the work (other than wear and tear) which are caused by him.

8. Bringing the contract to an end:
i) If the contractor:
a) Is not at the premises regularly to carry out the work.
b) Is not meeting his health and safety and environmental responsibilities.
c) Is so incompetent or careless that the work is of an unacceptable standard.
d) Does not correct the matter within 7 days of receiving a written warning from the customer, the customer can end the contract by giving the contractor a written notice to take immediate effect.
ii) If the customer ends the contract he will only have to pay any money due to the contractor when the work has been finished by another contractor.
iii) If the customer:
a) Does not play an amount due, without having a good reason.
b) Prevents or obstructs the contractor from carrying out the work and does not correct the matter within 7 days of receiving a written warning from
the contractor, the contractor can end this contract by giving the customer a written notice to take immediate effect.
iv) If the contractor ends this contract the customer will pay him, within 14 days of the contract ending, for work properly carried out, for any materials made especially for the work and for any other of the contractor’s material on the premises which he allows the customer to keep.

9. Insolvency:
i) If the customer or the contractor becomes insolvent (unable to pay their debts), this contract will come to an end unless the insolvency practitioner involved makes a suitable arrangement to allow the contractor to continue.
ii) If this contract comes to an end because the contractor becomes insolvent, the customer will not have to pay any amount then due to the contractor until the work has been finished by another contractor.

10. Other rights and remedies:
i) The customer and the contractor can claim from each other the costs and expenses which result from any failure to keep this contract.
ii) This contract does not rule out or limit any other legal remedies which may be available to the customer or the contractor.
Law of the contract:
The laws of England and Wales apply to this contract